1. PURPOSE OF THIS PRIVACY POLICY
Regrain (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Regrain when you use our website (www.regrain.co), mobile application, or services (collectively, the “Service”). By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.
We may update this Privacy Policy periodically. Your continued use of the Service after updates constitutes your acceptance of the revised policy. Please review this document regularly for changes.
2. Definitions and Key Terms
To help explain things clearly in this Privacy Policy, every time any of these terms are referenced, they are strictly defined as:
- Cookie: A small amount of data generated by a website and saved by your web browser, used to identify your browser, provide analytics, and remember preferences like language or login information.
- Company: When this policy mentions “Company,” “we,” “us,” or “our,” it refers to BIGCRUNCH TEKNOLOJİ LİMİTED ŞİRKETİ, located at Premier Kampüs Kağıthane Gürsel Mah., İmrahor Cad. No: 29, A Blok, Kat: 5, Ofis No: 196, 34400 Kâğıthane/İstanbul, Turkey, responsible for your information under this Privacy Policy.
- Country: Where Regrain or its owners/founders are based, in this case, Turkey.
- Device: Any internet-connected device such as a phone, tablet, or computer used to access Regrain and its services.
- Personal Data: Any information that directly or indirectly allows the identification of a natural person, including names, email addresses, or IP addresses.
- Service: Refers to the AI creation service provided by Regrain, including photo, video, and 3D content generation, as described on this platform.
- Third-Party Service: Refers to advertisers, promotional partners, or others who provide content or services we think may interest you.
- Website: Regrain's site, accessible via www.regrain.co.
- You: A person or entity registered with Regrain to use the Services.
3. Information Automatically Collected
We automatically collect certain information when you visit, use, or navigate our platform, including:
- Device and Usage Information: IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and other technical data.
- Log Data: Generated while using our services, including IP address, device name, operating system version, app configuration, usage time/date, and other statistics.
This information does not reveal your specific identity but is needed to maintain security, operate our platform, and support internal analytics and reporting.
4. Collection of Personal Data and Method
Regrain may process your personal data for the purposes specified in this Privacy Policy. The personal data we collect includes:
- Identity Information: Name and surname (if provided).
- Contact Information: Email address, phone number (if provided during contact).
- Visual and Audio Records: Photos, videos, or other media you upload for AI processing.
- Process Security: IP address, device identifiers (e.g., Identifier for Advertisers-IDFA, Identifier for Vendors-IDFV), internet traffic data (visit data, time/date information), in-app purchase history (e.g., diamond purchases).
- Marketing Data: IDFA, IDVF (with your consent for marketing purposes).
We collect this data directly from you through electronic or physical mediums, your device, third-party applications (e.g., Apple App Store, Google Play), or other sources, to comply with legal obligations, enhance our services, and enable seamless navigation.
5. How We Use Your Information
We use your information for various purposes, including:
- Provide Our Services:
- Enabling AI-generated content creation (photos, videos, 3D designs).
- Managing your account and diamond purchases.
- Providing access to features like Generative AI tools.
- Responding to customer or technical support requests.
- Communicating about your account, activities, and policy changes.
- Administrative Purposes:
- Pursuing legitimate interests like research, network security, and fraud prevention.
- Detecting and protecting against malicious or illegal activity.
- Measuring engagement and improving our Service.
- Debugging and ensuring quality control.
- Complying with legal obligations.
- Marketing and Advertising:
- Sending you marketing communications (e.g., tips, offers, newsletters) via email or push notifications, with your consent.
- Using IDFA/IDFV for personalized advertising (if permitted).
6. General Principles Regarding Personal Data Processing
We process personal data in accordance with:
- Identity Information: Name and surname (if provided).
- Lawfulness, fairness, and transparency.
- Accuracy and, where necessary, being up-to-date.
- Specific, explicit, and legitimate purposes.
- Data minimization (only collecting what’s necessary).
- Retention only for the period required by law or purpose.
7. Purposes of Processing Personal Data and Legal Reasons
Your personal data is processed for:
- Identity and Contact Information: Communication, business activities, after-sales support, sales processes, agreement execution, and information security.
- Visual and Audio Records: Content creation (e.g., AI-generated photos/videos), storage, and marketing analysis.
- Process Security: Ensuring business continuity, providing information to authorities, and auditing activities.
- Marketing Data: Advertising, campaigns, and promotions (with consent)
- Legal Basis: Advertising, campaigns, and promotions (with consent)
- Contractual necessity (for service delivery).
- Legitimate interests (provided your rights are protected).
- Explicit consent (for marketing or AI training).
- Legal obligations (e.g., compliance with Turkish PDP Law).
8. Technical and Administrative Measures
We take the following measures to ensure the confidentiality, integrity, and security of your data:
- VPN and User Access: Limited access via SSL-VPN and role-based permissions.
- Encryption: Sensitive data is stored and transferred with cryptographic methods.
- Logging and Two-Factor Authentication: Secure logging and remote access controls.
- Training and Physical Security: Employee training and secure storage of physical data.
- Backup: Periodic backups in compliance with laws.
In case of a data breach despite these measures, we will notify you and relevant authorities immediately.
9. Transferring Personal Data to Third Parties
We may transfer your personal data to third parties (e.g., cloud providers, service providers like Eachlabs, or authorities) for:
- Storage and archiving.
- Business activities and after-sales support.
- Customer relationship management.
- Compliance with legal obligations.
Transfers comply with Articles 8 and 9 of the Turkish PDP Law, and may involve international servers (e.g., for AI processing).
10. Third-Party Websites and Applications
Regrain may contain links to third-party websites not controlled by us. We are not responsible for their practices or content.
11. Push Notifications
We may send push notifications about updates or services. You can disable these via your device settings.
12. Cookies
Regrain uses Cookies to enhance functionality (e.g., login retention). You can disable Cookies, but this may limit features. We do not store Personally Identifiable Information in Cookies.
13. Payment Details
Diamond purchases or other payments are stored securely in compliance with industry standards.
14. Kids’ Privacy
We do not knowingly collect data from anyone under 13. If we discover such data, we will remove it immediately.
15. Changes to Our Privacy Policy
We may update this Privacy Policy and notify you via the Service. Continued use after changes indicates acceptance.
16. Third-Party Services
Third-party content or links are provided for convenience. We are not responsible for their accuracy or practices.
17. California Residents (CCPA)
California users have the following rights:
- Right to know and access your data.
- Right to delete your data.
- Right to non-discrimination for exercising privacy rights.
We do not sell your personal information. Contact us to exercise these rights.
18. Contact Us
We expect this Privacy Policy to evolve over time, and we welcome feedback from our users about our privacy practices. If you wish to exercise your rights, have any questions or complaints about our privacy practices, please contact us using the details below:
Company name: BIGCRUNCH TEKNOLOJİ LİMİTED ŞİRKETİ
Company Address: Premier Kampüs Kağıthane Gürsel Mah., İmrahor Cad. No: 29, A Blok, Floor: 5, Office No: 196, 34400 Kâğıthane/İstanbul
City, Country: İstanbul, Turkey
Email: hello@bigcrunch.co